FAQ
General Questions
We're located on the Eastern Main Road, Barataria
We work strictly by appointments so please contact us so we can get you scheduled!
Yes! We are a one stop shop. We have a healthy stock of iPhone and Samsung parts. Other models can be done on order.
We also specialize in data recovery and complex board repairs on iPhones, iPads and MacBooks.
Our devices typically have a battery health of 90–100%. If you’d prefer a device at 100% battery health, just let us know and we’ll do our best to accommodate you
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We offer custom financing plans to suit your budget - click the link below to learn more!
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Buybacks & Trades
Yes! We purchase used devices, once they have had no prior repairs and they have no issues
Yes! Please visit our trade in calculator for an estimate
Delivery
Yes! We offer nationwide delivery using UPS to both Trinidad and Tobago directly to your door.
Please note that we only accept online bank transfers for deliveries.
Most areas are delivered the next day, however remote locations require 2-3 business days
Ordering and Payment
1. Browse the available phones and select your desired model.
2. Add to Cart and review your order.
3. Checkout by entering shipping and payment details.
4. Place Order to confirm your purchase.
You can pick up same day! Be sure to contact us to schedule a pickup.
Deliveries are typically next day
Returns and Exchanges
Please see our detailed return and exchange policy below
Warranty
Brand new devices: 12-month manufacturer warranty from the invoice date. JRTech logs the claim and handles it with the manufacturer or its authorised service centre for you.
Open box devices: 6-month JRTech store warranty on hardware faults.
Pre-owned devices: 3-month JRTech store warranty on hardware faults.
Repairs: 90-day workmanship warranty on the replaced part(s).
Accessories, cases, cables and gift cards: not covered by the device warranty. If an accessory is faulty when you receive it, tell us within 7 days and we will exchange it.
The warranty does not cover physical, liquid, charging-accessory or tamper damage, or repairs done anywhere else. After a device purchase we email you a link to read and sign your warranty terms.